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The Value of Referrals, Google and Credentials

The Value of Referrals, Google and Credentials
Referrals
Word of mouth can be one of the best ways to find a qualified professional to tackle your remodeling needs. Ask relatives, friends and neighbors whom they’ve had good experiences with. And ask what made it a positive experience, how the contractor handled problems and whether he or she would use the same contractor again.  

Keep in mind who the referral is coming from. Is it a like-minded source?  Tastes, preferences, styles and even working styles can vary greatly among friends and family. Typically, a contractor is not for everyone. You want someone who gets you and will work well with you. The secret is not to find someone who can do the work. There are a lot of contractors out there, and most of them can do kitchen, bath, whole house remodels and even additions. The real question is whether they can help you get what you want, finding the right contractor will go a long ways toward providing a satisfying remodeling experience.  

Google Search
The immediate reaction of most people today is to Google search their contractor.  If that is you, ask the contractor for referrals of past clients you can connect with.  Keep in mind the same ideas from above.  You are trying to find the right contractor for you.  Were they on time and on budget? Were they pleased with the outcome? Was there anything that could have been done differently.

Remember that when you’re hiring a remodeler, you are buying a service and not a product. Quality of service will determine the quality of the finished product. 

Look at Credentials
Once you’ve compiled your recommendations, do some preliminary research whether via phone or by visiting the contractor’s website.  General Liability insurance is top on that list in Texas. It is amazing how many contractors skip this important safeguard for your home. A contractor will be able to provide a valid General Liability certificate with coverages spelled out. $1,000,000 is typical for a residential remodeler.  

Find out how many years the contractor has been in business in this particular profession. Someone performing their first kitchen remodel will be learning a lot on the job. Someone with several kitchens will do better. Someone who specializes in kitchens and has been doing them for years will have the experience and expertise that will be invaluable as you plan and conduct your remodel. Ask your contractor how many projects per year are performed that resemble your project.

Does the contractor have a portfolio on the company website. This can be a huge tell as to whether the contractor is able to handle your project. Pictures can help you determine if the contractor handles high end projects or spans into all projects. Keep in mind that portfolios will depict the contractor’s best work. If you are not impressed with the photos, it is a good indicator that that contractor may not be the best fit for you and your project.

**Helton Remodeling Services, LLC provides quality models and additions to the Metro Austin area.** 
 We partner with award winning interior designer and architectural firms to make your dream project become a reality.